Mattress Not Included
Items marked as ✔ In Stock are being delivered within 2-4 working days (Local Delivery Area Only) In stock items outside of local delivery area are 10-14 working days.
All other items are being delivered within approximately 10-14 working days
If you need an item urgent please contact us via the contact us page in which we will try to endeavour your request.
Deliveries to Scotland and South of England may take a little longer, where possible please allow us up to an additional 10 working days on the timeframes above.
Learning from bad experience with national courier companies, we no longer use national couriers for any of our items, We use our own fleet of vehicles as well as an independent courier company in busy periods, Using our own fleet of vehicles and specialist couriers allows us to be in control of all of our deliveries and make sure your goods are handled with great care to avoid minimal costs to our business.
Deliveries are carried out Monday to Saturday, with an exception of some bank holidays. Unfortunately we do not allow our customers to specify certain delivery days as we deliver per area.
We are currently offering FREE UK wide delivery to all of our customers in mainland GB, Unfortunately we do not deliver to the Channel Islands or Ireland.
Failed Delivery Fees
If you have had your delivery booked in with ourselves and you miss the delivery, there will be a £30 re-delivery surcharge for the first item and a £10 surcharge for each additional item (I.E Bed Base, Mattress and Headboard would total to £50.00)
Item Sizing & Bespoke Orders
All sizes are visible on our website for customers of Luxury Home Company to view before making a purchase, If your items do not fit into your property Luxury Home Company hold the right to refuse a cancellation due to the costs outlaid to the company already. Everything is made to order and if the item does not fit but has been paid for then there will no monies returned to customer.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.